5daysinQuarantine
My name is Nidhi and I am 44 years old. This is my first- hand account of being quarantined for 5-days at #GalgotiaInstitute, situated in Greater Noida, currently a #COVID-19 facility run by the government.
I am happy that I was there for 5 days to witness what is actually happening on ground. It's one thing to hear and watch on the television, with TV channels parroting the government briefing and it’s another to actually experience it first- hand. I will start with the shockers. I say shockers because, in a country like India where we have repeatedly been disappointed, misled, duped and exploited by our governments, it comes as a huge shock when we see a government actually working 'For the People and By the people.'
There were a few expected moments where one expects nothing better from a government run facility but what took the cake were the unexpected efforts that were actually made to cater to every need of the people. It would not be wrong to say that had the government not gone to lengths as it did a lot of people, specifically the migrant workers would have died on the roads and the poor would have been charged a bomb for tests that are otherwise being done for free by the government. Not to mention they would be running from pillar to post for getting these tests done in the first place.
Having said that, it is also true that execution at the ground level continues to remain a huge challenge. It simply dampens everything that the government is doing. Minor correctional measures infused with art of public dealing would be suffice and up the game for the government. If not, it will just ruin the good that the government has done this far.
So as I said, let’s start with what shocked me the most. Availability of all basic amenities was one. From masks to good quality water buckets to towels, bathing soaps, oil and shampoo sachets, branded detergent soaps to toothbrushes, toothpastes, mosquito repellants everything was made generously available to everyone. Linen: Can you imagine strain free linen at a government facility? We don’t even get that in trains like Rajdhani. I know because I travel a lot in this particular train. Anyways, there was clean linen! From beds to bed sheets, to pillows to pillow cases to mattresses all were available. Moreover, no one was cooped up in a room. Sufficient rooms were available for everyone with workable fans and lights. Food: Here I would like to stress at edible food. I could actually eat all the three meals they provided in a day and they didn’t smell or taste bad at all. Well I had to keep track of the hourly announcements about when the meals were being served but I was shocked to see that the meals were nicely packed and distributed. It was of course the usual dal, chawal, roti, sabzi, salad, pickle and tea and snacks in the evening. I thankfully did get tea in morning too, which was such a relief! There are three things in particular that I’d like to especially mention because, it reflects on the kind of detailed planning that the government did while providing for the people. Provision of basic amenities is one. Second is provision of water and milk. Water: Usually, we see filters and water coolers placed with plastic cups or people filling their bottles of water from the aforesaid facilities, but here bottles of packed water from branded companies were being generously provided to everyone. There was no shortage of them and given the summer heat, it was such a big relief not just because it was quenching your thirst but ensuring what you were drinking was clean water. Milk: I have to say this. Provision of milk was one of the biggest shockers. I did not expect it at all but it was being provided separately for the children, thrice a day. Honestly I was surprised that the government had actually thought about that in the first place. The third is provision of sanitary pads. I know this because I had my periods while in quarantine. As any woman, I was highly skeptical if they would have them at all, but beyond that I had expected to be greeted with an awkward smile or that sly look the moment I mentioned these three words to the male staff, “I need pads.” To my utter surprise, they actually sprung into immediate action the moment I uttered these three words and handed me two packets. Each packet consisting of six sanitary pads each. Although the packet read, “For government use only!” Hahahaha.. just trying to infuse humor here. I must admit that it was not the brand I used, but the quality was not bad. I can say this because I didn’t experience any rashes! Thank God for that. On a related matter, after sanitary pads came the immediate requirement for an underwear. While this particular item was not immediately available, I did get it after a male staff member asked a lady officer to have it purchased from the market. Well that’s a different story when this lady officer wanted to have her picture clicked with her ‘gifting’ me the underwear and I objected furiously to it. Over enthusiastic lady officer I guess.
So you might say, ‘Well Nidhi, good to know you were taken care of and it’s a relief that public money is not going down the toilet and is being put to actual use, although we still suspect since you don’t speak for the nation etc etc. And where are you actually going with all this?’ Well I am now getting to the part where I said that how poor execution just ruins everything good that the government is doing to helps us. And how some correctional measures infused with art of public dealing would help the government a great deal.
I begin with the expected. By this I mean, each time we talk about a government-run facility there are a few things that’s a given and it doesn’t come as a shock to any of us. In fact the expected keeps us away from utalising the services of these government-run facilities. In this particular case, it’s the authorities attitude or lack of it towards Cleanliness. Be it the hallways or the toilets, they were all very filthy. There was no cleaning staff, deployed to sweep or mop the floors as a result most people filled buckets of water and took a bath in the balconies attached to their rooms. As for defecation, I don’t know about others but I resisted it for 4 straight days but my will power gave in on the 5th day and I had to defecate in a bucket, in my room. It was horrible. But the good thing is I was applauding my survival instincts… So you see, every good deed literary goes down the drain when you have to take a dump in a bucket!
Second is Test reports. Either the government was withholding test reports of negative cases so as to quarantine them for a period of mandatory 14-days or the reports were not coming on time or as it was said in my case misplaced. I personally had to struggle and fight my way through so much so argue and fight with the staff to get my report that too after five days of testing negative twice!…
It so happened that on April 28, 2020, I was taken to Government Institute of Medical Sciences (GIMS), Noida for COVID 19 test and was told that as a protocol, I will be taken to Galgotia Institute and quarantined for a minimum of 2-days until my results came. If I tested negative, I will be sent home and if I tested positive, I would be advised further treatment. After two days, when I enquired about my report, the medical staff first said that the doctor on duty will tell me at 10am. When the doctor on duty came, he informed that my report had not come yet and I should wait until 12pm. At 12pm, no report and yet again I was asked to wait until evening. By now I was beginning to get restless and my phone battery had about died down and I could not talk to my family members. I requested the medical staff to give the charger and they refused saying they will not share their personal charger. I had no way of talking to my family and I was panicking. In the evening, I was again told that the report will come in the next morning. As expected that didn’t happen and the medical staff kept sending me back saying they will let me know. By now I had lost patience and I argued ferociously with the staff, the police officials. Finally one doctor asked me to take the test again saying that could be the test result has been misplaced. I complied. And thankfully the next morning at 9am my test was negative. The doctors then told me at 11am they will discharge me. But as expected that didn’t happen and I had to wait until 12pm to be ferried in an ambulance back home.
Here I’d like to mention that some people had been in the facility since 10 days at a stretch and had not received their reports. Each time they asked for it, the officials said the reports are yet to come and they will be informed. Which never happened!
As a citizen of this great country, I am mighty impressed with what the government is doing. The work of this magnitude has not happened that too with such meticulous planning. Prime Minister Narinder Modi took a tough decision for the nation and stuck to it. It takes strong will to announce and implement the biggest lockdown the world has ever seen. Being the first country to have done that proves the resolve that the government has and the faith the masses have in its leader.
Having said that, it’s also true that the government's efforts just bite dust when tasks are not executed the way they should be at the ground level and that takes away the WOW factor from it all and gives a chance to the Covidiots to belittle the efforts put in by the government and the Corona Warriors who ensure that we stay healthy; that our homes continue to receive uninterrupted electricity and water supply; that we have food in our plates and clean surroundings.
As I said minor correctional measures infused with art of public dealing would be suffice and up the game for India.